I am a Master of Marketing Graduate from the University of Technology Sydney (UTS) who would like employment. I am a quick learner and can handle problems with a flexible solution. Studying Marketing at the University of Technology Sydney gave me comprehensive practices of understanding marketing in business. I am passionate about working with a group of people to achieve success together. The knowledge learned at university will help me provide good insights and strategies for a company to succeed.
· Planned marketing initiatives and leveraged referral networks to promote business development. - Use the LinkedIn account to do marketing promotion
- Fully understand the instructions of our chairman, to contact industrial experts as required, and put forward product questions and answers to customers - Report weekly to superior on time
- Established an excellent long-term customer relationship
-Maintained the LinkedIn official account of Superyears Gene Company and wrote English copywriting, -Developed advertisements with impactful messages to stimulate engagement and reach target audiences.
· Document translation: product materials, website translation, English brochure materials of the company, sorting out training materials of the company, DNA sequencer operational video translation, and other products
· Arranged the partnership agreement templates
· Demonstrated customer details Excel visualization data presentation of overseas customer department.
· Assisted sales colleagues in overseas online meetings, developed technical and non-technical marketing presentations, public relations, self-handled the medical device and equipment online matchmaking meetings overseas.
- Before the meeting, check the background information of overseas customers and prepare speeches
- During the meeting, to do the Introduction of our company and products in detail and note down customers Questions.
-After the meeting, communicate with sales colleagues and give feedback to customers timely
· Performed the market support work of the department, cooperated with leaders and teamwork to ensure the work-Efficient, good communication skills
Provided marketing Information based on HS-CODE about import and export trading data.
Monitored company competitors for customers
Advised clients to find out their potential buyers and reliable suppliers.
· Maintain service consistency and engage every time when face to guest
· Provide flexible problem-solving skills by handling guest complaints
· Maintained Customer Satisfaction to ensure any issues been followed up by coordinating with different departments
· Provided Flexible Telephone Operation to guests
· Assisted directly with customers or different travel agent channels around the world to make accommodation Reservation over the phone
· Trained with a standard system in case of emergency to organize Emergency Call
· Provided city comprehensive information service any time receiving a guest phone call
· Delivered comprehensive real estate information to the customer
· Monitoring and replying to internal and external client inquiries
· Developed and maintained good and relationships with new and existing clients
· Assisted with listing properties for sale and rent (international student mainly)
Communications management