Alexis Tang
Hangzhou, Zhejiang
Job Objective
Warranty Manager
Summary
Hardworking and dedicated job seeker with great organizational abilities looking for a career as Warranty Manager. Ready to assist the team in meeting company objectives. For the last 2 years, I got a deep understanding and interest in warranty by doing the system, and the working atmosphere in smart is excellent. That's why I applied for the position.
Skills
- Full knowledge of warranty claim handling and parts return process
- Fluent English and standard Mandarin
- Excellent logical reasoning and data analysis skills
- Excellent teamwork and communication skills
- Passionate and proactive at work
- A long-term career in the electric vehicle business is something I'm interested in developing
Overview
6
6
years of professional experience
Work History
Business Analyst/Senior Software Engineer
smart/Microsoft
09.2021 - Current
- Built and launched SWMS (Smart Warranty Management System) and Warranty System （China CSP） with high quality.
- Communicate with key business users to collect business processes and user requirements and translate them into system functionality as expected.
- Giving practical advice to businesses based on own understanding and achieving it from IT side.
- Implemented business intelligence solutions to increase operational efficiency
Senior Software Developer
H3C
07.2017 - 08.2020
- Participated in requirements gathering to solidify prerequisites and determine best technical solution to meet business needs
- Reviewed code, debugged problems, and corrected issues
- Developed functional databases, applications and servers to support websites on back-end
Education
Undergraduate - Languages
Hubei University of Technology
Wuhan, Hubei, China07.2022
Graduate - Software Development
Yinhe Computer Science&Technology Training School
Wuhan, Hubei, China06.2015
Timeline
Business Analyst/Senior Software Engineer
smart/Microsoft
09.2021 - Current
Senior Software Developer
H3C
07.2017 - 08.2020
Undergraduate - Languages
Hubei University of Technology
Graduate - Software Development
Yinhe Computer Science&Technology Training School
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