Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ben Chang

Ben Chang

Retired Engineer
Wuhan

Summary

A dynamic leader with a proven track record at Consonic Inc., I excel in operations management and team leadership, driving substantial business growth and fostering high employee satisfaction. Leveraging customer relationship management and project management skills, I've spearheaded strategic initiatives, resulting in increased operational efficiency and market share.

Overview

32
32
years of professional experience

Work History

General Manager

Consonic Inc.
09.1999 - 08.2017
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Drove profitability with thorough financial analysis and strategic decisionmaking.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Streamlined business processes, resulting in increased operational efficiency across all departments.
  • Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.

General Manager

Consonic Inc.
09.1992 - 06.2012
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.
  • Developed and implemented strategies to increase sales and profitability.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Senior Engineer

Convex Computer
08.1990 - 08.1991
  • Determined equipment failure root cause and implemented solutions.
  • Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
  • Increased team productivity with introduction of agile methodologies, fostering collaborative work environment.
  • Evaluated project outcomes against objectives, identifying areas for improvement and implementing corrective actions.
  • Conducted in-depth research to stay ahead of industry trends, applying innovative techniques to current projects.
  • Facilitated major upgrade of manufacturing equipment, leading to enhanced production capabilities.
  • Implemented cutting-edge technological solutions to solve complex engineering challenges.

Senior Engineer

Motorola
07.1986 - 08.1990
  • Determined equipment failure root cause and implemented solutions.
  • Enhanced system reliability by conducting thorough root cause analyses and implementing corrective actions to prevent future issues.
  • Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
  • Evaluated project outcomes against objectives, identifying areas for improvement and implementing corrective actions.
  • Conducted in-depth research to stay ahead of industry trends, applying innovative techniques to current projects.
  • Facilitated major upgrade of manufacturing equipment, leading to enhanced production capabilities.
  • Optimized existing engineering processes, resulting in marked improvement in product quality.
  • Implemented cutting-edge technological solutions to solve complex engineering challenges.

Consultant

Key and Associates
11.1985 - 06.1986

1. Job nature is determined by clients.

2. Fire assay of Gold

3. Chemical determination of the content of cosmetics, paints, etc.

4. Water pollution analysis;

5. Termiticide removal from residential area.

Education

Bachelor of Science - Electrical Engineering

University of Texas At Arlington
Arlington, Texas
04.2001 -

Master of Science - Chemistry

The Ohio State University
Columbus, Ohio
04.2001 -

Bachelor of Science - Chemistry

Fujen Unversity
Taipei, Taiwan
04.2001 -

Skills

Operations management

Customer relationship management

Team leadership

Project management

Timeline

Bachelor of Science - Electrical Engineering

University of Texas At Arlington
04.2001 -

Master of Science - Chemistry

The Ohio State University
04.2001 -

Bachelor of Science - Chemistry

Fujen Unversity
04.2001 -

General Manager

Consonic Inc.
09.1999 - 08.2017

General Manager

Consonic Inc.
09.1992 - 06.2012

Senior Engineer

Convex Computer
08.1990 - 08.1991

Senior Engineer

Motorola
07.1986 - 08.1990

Consultant

Key and Associates
11.1985 - 06.1986
Ben ChangRetired Engineer