MS_Office Applications
Bukola Onanuga
Accountability & Record Keeping
No 49, Prime Street, Kabayi, Nasarawa State
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor
Maravilla Care Center
Samuel Ademulegun Street, Central Business Area,
02.2024 - 12.2024
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Participated in weekly management meetings to discuss ongoing challenges, successes, and strategies for continued improvement.
- Implemented standardized portion control practices for consistency across all dishes served at the establishment.
Sales Assistant
Energy Petroleum
Energy Filling Station, University Of Ilesha
01.2020 - 12.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
- Established rapport with customers using active listening and interpersonal skills.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Education
National Diploma - Office Technology & Management
The Federal Polytechnic
Ado Ekiti, Ekiti State 04.2001 -
Senior School Certificate Examination -
Holy Trinity High School.
Ilaje, Ilesha, Osun State 04.2001 -
Skills
Good Record keeping
Integrity and trustworthiness
Strong numeracy skills
Quality control procedures
Accountability & Accuracy
Ability to work without supervision
Regulatory compliance awareness
Software
Certification
Advance Excel Certication
Timeline
Kitchen Supervisor
Maravilla Care Center
02.2024 - 12.2024
Sales Assistant
Energy Petroleum
01.2020 - 12.2021
National Diploma - Office Technology & Management
The Federal Polytechnic
04.2001 -
Senior School Certificate Examination -
Holy Trinity High School.
04.2001 -