Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Organizations
Supported Causes
Volunteer Experience
Interests
Timeline
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Caroline Noronha

Caroline Noronha

Guangzhou

Summary

Dynamic and team-oriented IT Project Manager with over 18 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.

Overview

20
20
years of professional experience
2
2
Certifications
1
1
Language

Work History

IT PROJECT MANAGER

Cognizant Business Consulting
04.2021 - 06.2023
  • Created project plans, defined project schedules, allocated resources and monitored progress for regulatory finance projects at a large private bank.
  • Continuosly monitored high-impact deliveries to implement regulatory requirements solutions on tight schedule and within conservative budget.
  • Conducted weekly risk assessments and mitigation for projects and published project delivery reports to all stakeholders and senior management.

SENIOR CONSULTANT

Syncordis Consulting
05.2019 - 01.2021
  • Delivered the F2B order entry process for fixed income, funds and structured products in the Standard Chartered Enable program for wealth management platform in Singapore and Hong Kong
  • Coordinated with bank's product analysts and directors (Policies and Processes) to finalize requirements and track development and delivery
  • Supported users by addressing queries and defects while stabilizing the solution post Go-Live.

SENIOR CONSULTANT

Infosys Consulting
08.2016 - 05.2018
  • Delivered design specifications for core banking (Multi currency accounts) and wealth banking (SRS account) solutions at DBS Bank
  • Managed the retail liabilities stream including cutover for a merger project
  • Designed the initial solution for Fixed Income related enhancements in the Wealth Solution product.

CUTOVER PROJECT MANAGER

UBP Bank
11.2015 - 06.2016
  • Delivered simultaneous cutover for Project Alpha - UBP acquisition of a private bank at Singapore and Hong Kong
  • Solution went live with zero high-severity defects meeting minimum tolerance threshold for minor defects.

SENIOR CONSULTANT

Infosys Consulting
12.2007 - 07.2014
  • Responsible for BRDs, use cases, functional design documents and business process maps for retail banking products for an Australian Bank
  • Implemented a multi-country retail banking solution roll-out at Shanghai, Taipei, Manila, Hong Kong and Singapore
  • Managed a team of design consultants responsible for retail liabilities product-related enhancements.

SENIOR MANAGER - Branch Ops

Kotak Mahindra Bank
04.2007 - 11.2007
  • Managed daily operations, Customer Satisfaction scores, audit and the team in the branch facilitating achievement of financial targets.

BRANCH OPERATIONS MANAGER

ICICI Bank Ltd
07.2003 - 04.2007
  • Handled all aspects of retail branch banking including cash operations, clearing and collection, forex transactions and trade-related issuances.

Education

Master of Business Administration - Marketing and Finance

Christ College of Management

Bachelor of Science - Computer Science, Mathematics and Statistics

Mount Carmel College

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Skills

Project Managementundefined

Certification

Certified Scrum Master

Accomplishments

  • Achievements/Tasks
  • Tasks/Achievements

Organizations

  • Bank Julius Baer
  • Standard Chartered
  • Bank of Singapore
  • UBP Bank
  • ANZ Bank

Supported Causes

Animal rights

Volunteer Experience

Warden Support, Church of The Transfiguration, 04/2020, Present, Assisted with Thermal scanning, QR code generation and other SafeEntry practices

Interests

Mentoring students in IT skills

Timeline

IT PROJECT MANAGER

Cognizant Business Consulting
04.2021 - 06.2023

SENIOR CONSULTANT

Syncordis Consulting
05.2019 - 01.2021

SENIOR CONSULTANT

Infosys Consulting
08.2016 - 05.2018

CUTOVER PROJECT MANAGER

UBP Bank
11.2015 - 06.2016

SENIOR CONSULTANT

Infosys Consulting
12.2007 - 07.2014

SENIOR MANAGER - Branch Ops

Kotak Mahindra Bank
04.2007 - 11.2007

BRANCH OPERATIONS MANAGER

ICICI Bank Ltd
07.2003 - 04.2007

Master of Business Administration - Marketing and Finance

Christ College of Management

Bachelor of Science - Computer Science, Mathematics and Statistics

Mount Carmel College

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Certified Scrum Master
Certified Scrum Product Owner
Caroline Noronha