Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Emma Zhang

PR And Digital Marketing Manager
Shanghai
Emma Zhang

Summary

Digital Marketing Role Summary

Experienced in social and digital manager for over 5 years of achieving higher traffic, better content promotion, higher brand engagement and more high-quality customer interactions through digital channels. Data-driven approach to continuously optimize plans, determine best practices and improve business metrics.

PR Role Summary:

Highly motivated and results-driven PR professional with 3.5 years of experience in delivering impactful communication strategies and campaigns. Proven track record of achieving measurable results through media relations, content creation, event planning.

Overview

9
years of professional experience
7
years of post-secondary education
2
Languages

Work History

NuSkin Enterprise
Shanghai

Digital Marketing Manager
01.2017 - 05.2022

Job overview

Core Qualifications:

Social Media Always On:

  • Manage and execute social media strategies to enhance brand preference, increase engagement and business objectives on various social media platforms.
  • Create engaging content and campaigns for social media official accounts that resulted in 4.5% like rate on Douyin, an average reading volume of 20,000 on WeChat(driven a viral promotional article with over 100,000 views), and over 5,000 authentic user comments for each pillar product on Xiaohongshu.
  • Contribute around 7,000 unique visitors per month to WeChat mini-program.
  • Prepare and analyze monthly social media performance reports with targeted optimization recommendations to improve key business metrics.

Digital Marketing

  • Expand traffic and enhance awareness for brand in socio-digital space.
  • Social media activities: plan and manage social media campaigns, including content planning, event planning and community management. We employ user referrals, precise social marketing and other strategies to activate users.
  • Media buying: implement innovative paid media strategy combinations to extend brand reach, including search engine marketing, social media advertising, etc.
  • KOL promotion: identify and collaborate with KOLs to increase brand awareness and engagement on social media platforms.
  • External resource collaboration: collaborate with related partners on content, event to increase qualitative traffic

NuSkin Enterprise
Shanghai

PR and Brand Marketing Supervisor
06.2013 - 01.2017

Job overview

Core Qualifications:

  • Executive Communication Strategy: ability to develop high-level communication strategies aligned with business goals and key messaging.
  • Media Relations: establish relationships with key journalists and influencers and pitch compelling story ideas resulting in prominent media coverage features in China Business News, 21st Century Business Herald, ELLE, Marie Claire, etc.
  • Content Creation: create and produce a variety of engaging content including press releases, social posts, announcements, emails, print materials, etc.
  • Brand Marketing: plan and execute events such as product launches, press conferences, trade shows, sponsorships, and partnerships generating over 10x ROI and increasing brand awareness by 25%+ year over year, features in brand ambassador Ningzetao program.
  • Monitor media coverage and prepare reports on effectiveness of communication strategies.
  • Crisis Communication: develop and execute communication plans to effectively manage issues, crises, and reputational threats.
  • Analytics and Insights: track and analyze key metrics including media coverage, social engagement and ROI to optimize strategies and campaigns.

Education

Shanghai University of International Business And Economics
Shanghai

Master of Arts from Foreign Linguistics
09.2010 - 03.2013

University Overview

ESC Clermont Graduate School of Management
France

Master Exchange from Strategic Marketing
09.2012 - 03.2013

University Overview

Wuhan University
Wuhan

Bachelor of Arts from Foreign Literature, Donghu College
09.2006 - 07.2010

University Overview

Skills

Excellent media relations skillsundefined

Timeline

Digital Marketing Manager
NuSkin Enterprise
01.2017 - 05.2022
PR and Brand Marketing Supervisor
NuSkin Enterprise
06.2013 - 01.2017
ESC Clermont Graduate School of Management
Master Exchange from Strategic Marketing
09.2012 - 03.2013
Shanghai University of International Business And Economics
Master of Arts from Foreign Linguistics
09.2010 - 03.2013
Wuhan University
Bachelor of Arts from Foreign Literature, Donghu College
09.2006 - 07.2010
Emma ZhangPR And Digital Marketing Manager