Summary
Overview
Work History
Education
Skills
Timeline
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Feng Zhou

Wuhan,HB

Summary

Diligent [Desired Position] with solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements.

Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.

Overview

8
8
years of professional experience

Work History

Auto Parts Sales Representative

Okamoto Manufacturing Wuhan Co., Ltd.
12.2023 - Current
  • Responsible for new project development, Trial processing and mass production management.
  • Responsible for providing execllent customer service by responding with a sencseof urgency to our customers' needs while efficiently processing sales transactions.
  • Responsible for After-Sales service and claims negotiation,solve customer quality problems, and negotiate claims with customers to ensure the interests of the company.
  • Established strong relationships with suppliers, negotiating favorable pricing and terms for the company.
  • Responsible for Production, integration, and payment management of OEM contract factories.

Airport Cargo Operations Supervisor

All Nippon Airways Co.,Ltd.，
07.2016 - 09.2023
  • Responsible for the safety and quality of cargo operations at the airport. Responsible for the coordination of relations with relevant departments of the airport
  • Implement the Cargo Business Plan in full alignment with local cargo strategies and specified KPIs.
  • Actively manage capacity to maximize flight revenue
  • Ensure accurate booking lists for the Cargo Terminal Operator are prepared in a timely manner to execute flight planning and pallet build-up plans.
  • Respond to customer inquiries and handle customer complaints in a professional and timely manner.
  • Assist the Area Manager/Cargo Supervisor in managing relationships with shippers, key industry partners, and associations.
  • Strengthen the management of the entrusting company to ensure the safety and high quality of flight operations。

Education

Bachelor of Science - Philosophy

Yangtze University
Jingzhou, China
07-2016

Skills

  • Teamwork orientation
  • Operations management

Timeline

Auto Parts Sales Representative

Okamoto Manufacturing Wuhan Co., Ltd.
12.2023 - Current

Airport Cargo Operations Supervisor

All Nippon Airways Co.,Ltd.，
07.2016 - 09.2023

Bachelor of Science - Philosophy

Yangtze University

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Feng Zhou