Jiaxuan Du
Butler
Shenzhen
Summary
I am a flexible, responsible person with attention to details. Active and highly motivated, able to adapt quickly to a new environment. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
4
4
Languages
Work History
Head Butler
Bay area ICC international hotel
Shenzhen
04.2022 - 11.2022
- Duty on taking care of foreign VIPs. Like Hungary's ambassador, France's ambassador to China, and South Africa's consul general.
- Training and testing normal guest service employees.
- Improve the employees service conscious to support better service to guests.
- Make sure Finish all orders from manager.
Guest Relations Executive
Fraser Suits
Shenzhen
11.2021 - 04.2022
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
Education
Banchelor of Arts - International Hospitality Management
Banchelor of Arts - International Hospitality Management
Administration
Swiss Hotel Mangement School
Skills
Opera Systemsundefined
Timeline
Head Butler
Bay area ICC international hotel
04.2022 - 11.2022
Guest Relations Executive
Fraser Suits
11.2021 - 04.2022
Banchelor of Arts - International Hospitality Management
Banchelor of Arts - International Hospitality Management
Administration
Swiss Hotel Mangement School
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