Jiayi Zhou
Student
Shanghai,SH
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
Languages
Work History
Customer Service Intern
Changjiang Futures Co., Ltd
06.2022 - 08.2022
- Proactively reported emerging trends or potential issues observed during interactions, enabling preventative action from management.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Managed timely and effective replacement of damaged or missing products.
- Built and sustained relationships with clients, partners, vendors.
- Engaged in the production and formation of future business contracts.
- Coordinated with creation, update and maintenance of project documents and assisted in the production of the draft of future-trading binding documents
Education
Bachelor of Economics - Finance
Shanghai International Studies University
Shanghai, China 04.2001 -
Skills
Interpersonal Communication
Cross-Functional Collaboration
MS Office: Words, Excel, and PowerPoint
Data Analysis: Stata, Python, and R
Hobbies
Tennis/Softball/Piano/Harmonica/Photography
Timeline
Customer Service Intern
Changjiang Futures Co., Ltd
06.2022 - 08.2022
Bachelor of Economics - Finance
Shanghai International Studies University
04.2001 -