Kris Huang

• Managed client communications, providing updates and progress reports to parents to enhance trust.
• Aided 20 students in SSAT, SAT, and TOEFL programs,increasing their scores by around 10 to 15 percent.
• Used Microsoft Excel to create structured lesson summary sheets for each tutor, improving content organization and student accessibility.

• Managed client communications related to scheduling, meeting coordination, and creative discussions, ensuring clear alignment on objectives and deliverables.
• Analyzed social media performance metrics (e.g., reach, engagement, views) to identify trends and inform content optimization strategies.
• Developed and published platform-specific social media content for TikTok and WeChat, contributing to a 13% increase in overall views within a month.

• Managed daily operations across multiple projects by coordinating team responsibilities, event logistics, and timelines in a fast-paced, student-run organization.
• Assisted in end-to-end planning for live concerts, notably for Big Time Rush, NLE Choppa, and Peter McPoland.
• Collaborated on a local marketing campaign that was promoted across the Urbana–Champaign area and featured on the University of Illinois basketball game jumbotron.

• Reached out to targeted audiences using prepared messaging to support a time-sensitive campaign.
• Adapted messaging in real time based on audience responses, applying persuasion and audience-segmentation principles.
• Collaborated with volunteer teams to share performance feedback and refine communication approaches.
• Developed skills in persuasive communication and problem-solving.