Liu Zhijian, Henry

• Established branch office in Guangzhou independently and built-up a team of 5 staff including Sales & Marketing and Accountant.
• Generated over 620 inquiries and converted 18% through promotion on both online (Baidu / Xiaohongshu / WeChat) and offline (seminar / exhibition).
• Exceeded sales KPIs by 12.67% for the annual sales target.
• Familiar with immigration policy including the Talent Admission of Hong Kong, PR program in EU, citizenship by investment of Caribbean countries as well as Turkey.
• Capable of office management and immigration project development.
• Acceptable for short-term traveling on business trip.

• Setup representative office in Guangzhou.
• Built up a team of 7 staff, including two overseas interpreters.
• Conduct staff performance review.
• Conduct annual budget review and forecast.
• Created brand awareness and organized / attended marketing events.
• Created sales target and action plan and executed successfully.
• Contact sales channels by cold call, WeChat and visits, to present Cyprus immigration program and properties project.
• Accompany potential investors / sales partners visiting Cyprus
• Properties sold over EUR 12 million to 3 passport applicants and over 20 PR applicants during service period.
• Capable of applying business/travel visa to Cyprus indecently
  Being an interpreter on-site or remotely when needed.

• Establish brand awareness among hotels in the region given.
  Sourcing/renew suppliers in both Statistic Contract and BAR Rate contract.
• Site inspection to potential/existing suppliers, to ensure product quality.
  Obtain special offers for marketing event/short term promotion.
  Maintain availability of bestselling rate, benchmarking on monthly basis.
• Maintain relationships and regular contact with major suppliers.
  Resolve/provide assistance on customer feedback/complaints/wrong rate booking.
• Participant in hotel events, marketing/industrial trade shows.
• Preparing report for weekly meeting and monthly analysis.
• Provide latest market trend and advice to management.
• Number of suppliers increased 325% and annual production increased over 275% YOY comparison during service period.
• Team player but also capable of working at home or in office.

• Sourced suppliers in southern China to sell on customer sites.
• Maintaining bestselling rate on customer site, benchmarking on weekly basis.
• Obtained seasonal package/exclusive offer from suppliers for marketing campaign.
• Monitored booking conversion rate and review product content.
• Site inspection to potential/existing suppliers.
• Organized marketing seminar to share company’s latest developments.
• Maintained relationships and regular contact with suppliers.
• Resolved/provided assistance on customer feedback/complaints.
• Participated hotel ‘Thank You Party’, marketing/industrial trade show.
• Handled enquires during Transition Period.

• Responsible for the logistics and organization of company’s customers site visit, company introduction and operation demonstration.
• Assistant to locate customers’ needs and provide business advice and solutions to company management team.
• Assistant to company finance operation as an internal cashier.

Customer Service

• Responsible for business and conference center daily operations.
• Handled customer enquiries/complaints and provide solutions.
• Capable of handling/fixing IT related issues.
• Established a systematic operation procedure for event operations and provided training to service crew.

Account Manager

• Responsible for meeting room sales and operation.
• Maintained existing clients by providing excellent customer service and visit key account clients regularly.
• Expanded client sources by cold calling, email blast and existing clients’ referral.
• Generated meeting room revenue over RMB 1 million per year.