Maitseo Tswaipe
Communication Profesional
Gaborone
Summary
Multi lingual communication professional with over three years of experience in devising successful media strategies and orchestrating special events. Meticulous in assisting and carrying out special events by arranging for media presence, composing written documents, and reserving event venues. Highly adept in authoring speeches, press releases and marketing materials. A qualified Customer Service and Sales Representative with over ten years’ experience in Client Relations Management. Developed problem solving skills and strong work ethic, adept at responding to a high call volume. Successful at mentoring employees to promote culture of collaboration and teamwork. Detail-oriented and efficient, with strength in both project and time management.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
Sales & Marketing Director
Glitz & Glamour Pty Ltd
Gaborone
10.2012 - 01.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty. Managed over a 100 customers enquiries daily on the company"s social media pages.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Increased sales by offering advice on purchases and promoting additional products.Spontaneously taking an initiative on introducing new product to customers already on the data base and new ones found through following company's social media pages
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided positive first impressions to welcome existing, new and potential customers.
Public Affairs Assistant
University of Botswana
Gaborone
11.2016 - 08.2018
- Gaborone
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications
- (Assisted with university stall at events such as
- Botswana Trade Fair and Business Botswana annual show
- Responded to requests for information from media or designated appropriate spokesperson or information source.(Assisted with manning
- Director, Public Affairs reception area, direct calls and relay messages to relevant superiors)
- Prepared or edited organizational publications such as university newsletters for internal or external audiences
- Participated in team-building activities to enhance working relationships
- Used Microsoft Word and other software tools to create documents and other communications
- Demonstrated respect, friendliness and willingness to help wherever needed
- Carried out day-to-day duties accurately and efficiently.
Reporter &Advertorial Writer
CBET (PTY)LTD
Gaborone
05.2011 - 12.2011
- Made headlines with article titled"Patients lives at risk"-Botswana Guardian
- Contributed to supplements such as; Palapye focus, The consumer fair, Ghanzi Agriculture show and Get-Away for Botswana Guardian
- Contributed to In-gear and metropolitan
Intern Reporter
Dikgang Publishing Company
Francistown
02.2011 - 04.2011
- Made headlines on th Monitor with article titled "The epitome of poverty"
- Collected data from various sources to determine facts and opinions and fashioned into cohesive story for print
- Planned and conducted research and pitched long-form stories to promote investigative news topics
- Completed assigned pieces and developed independent stories
- Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
Education
Master of Law - International Relations
Shanghai Normal University
Shanghai Normal University 09.2019 - 06.2022
Bachelor of Arts - Broadcasting & Journalism
Limkokwing University of Creative Technology
Gaborone, GA 08.2012 - 04.2014
Associate of Arts - Journalism & Media
Limkokwing University of Creative Technology
Limkokwing University 07.2008 - 08.2011
Skills
Microsoft Office
undefinedCertification
Organisational Communication-Dec 2015
Timeline
Master of Law - International Relations
Shanghai Normal University
09.2019 - 06.2022
Intensive Chinese Language Programme-Jun 2019
09-2018
Public Affairs Assistant
University of Botswana
11.2016 - 08.2018
Organisational Communication-Dec 2015
10-2015
Sales & Marketing Director
Glitz & Glamour Pty Ltd
10.2012 - 01.2023
Chinese Language proficiency-Feb 2017
09-2012
Bachelor of Arts - Broadcasting & Journalism
Limkokwing University of Creative Technology
08.2012 - 04.2014
Reporter &Advertorial Writer
CBET (PTY)LTD
05.2011 - 12.2011
Intern Reporter
Dikgang Publishing Company
02.2011 - 04.2011
Associate of Arts - Journalism & Media
Limkokwing University of Creative Technology
07.2008 - 08.2011
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