Microsoft Office
Ballanki Manohar
Personal Secretary To Collector - Revenue Software Division
Sontyam, Visakhapatnam, Andhra Pradesh
Summary
To work in challenging and dynamic environment, which gives me an opportunity to add value to the company and enhance my knowledge and continuous development of upgrading knowledge by execution of vested responsibilities by the organization with locality and integrity.
Enthusiastic individual experienced in analysing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
7
7
years of professional experience
27
27
years of post-secondary education
2
2
Languages
Work History
Personal Secretary to Collector
Government Of Andhra Pradesh (Contract Basis)
09.2020 - 09.2023
- Worked as technical assistant for Revenue Department software's.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Reduced response time significantly by providing exceptional remote support services for clients experiencing technical difficulties.
- Coordinated special projects, ensuring successful completion within given deadlines.
- Prepared comprehensive meeting agendas to facilitate efficient discussions and decision making.
Data Entry Software Technician
Government Of Andhra Pradesh (Contract Basis)
05.2019 - 08.2020
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Supervisor, Monitoring and Technical Operator
Government Of Andhra Pradesh (Contract Basis)
07.2016 - 02.2019
- Supported successful elections by troubleshooting issues with voting equipment as needed.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
Education
Bachelor of Technology - Electrical And Electronics Engineering
Viswanadha Institute of Technology And Management
Visakhapatnam 04.2001 -
Technical Diploma - Electrical And Electronics Engineering
State Board of Technical Education & Training
Visakhapatnam, Andhra Pradesh 04.2001 - 04.2016
State Board of Secondary Education -
Zilla Parishad High School
Sontyam, Visakhapatnam 04.2001 - 04.2013
Skills
Database Management Software
System Troubleshooting
Microsoft Office
Issue Analysis
Equipment Maintenance
System Installation
Customer Service
Installation and Repair
Project Support
Operations Monitoring
Accomplishments
- Awarded State first prize for the Linear Induction Motor Project.
- Volunteered for the branch event in 'NSS-2K14' and held1st place in our college
- Participated in many cultural events like annual day, sports day at school and college level.
Personal Information
- Date of Birth: 01/01/1997
- Fathers Name: Ballanki Veerabhadra Rao
- Occupation: Carpenter
- Mothers name: Ballanki Lakshmi (Home Maker)
Disclaimer
I hereby declare that information furnished above is true to the best of my knowledge
Software
Customer Relationship Management (CRM)
System Applications and Products in Data Processing (SAP)
Timeline
Personal Secretary to Collector
Government Of Andhra Pradesh (Contract Basis)
09.2020 - 09.2023
Data Entry Software Technician
Government Of Andhra Pradesh (Contract Basis)
05.2019 - 08.2020
Supervisor, Monitoring and Technical Operator
Government Of Andhra Pradesh (Contract Basis)
07.2016 - 02.2019
Bachelor of Technology - Electrical And Electronics Engineering
Viswanadha Institute of Technology And Management
04.2001 -
Technical Diploma - Electrical And Electronics Engineering
State Board of Technical Education & Training
04.2001 - 04.2016
State Board of Secondary Education -
Zilla Parishad High School
04.2001 - 04.2013
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