Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mario Kin Pinilla Chan

Condado Country Club,

Summary

I leveraged my attention to detail and excellent communication skills at Huawei Technologies Panama to negotiate favorable terms, minimizing risks and delivering cost savings. My leadership and fast computer skills, including proficiency with advance Excel levels. I have consistently enhanced operational efficiency and decision-making processes across diverse roles with 8 years of experience in this working area of Purchase orders, Contract modifications, Billing and ATX. Monthly trying to improve myself doing trainings to grow professionally

Overview

11
11
years of professional experience
1
1
Certification

Work History

Contracts Engineering

Huawei Technologies Panama
07.2016 - Current
  • Facilitated successful project completion by collaborating with project managers on schedule adjustments and resource allocations based on contract terms.
  • Minimized contractual risks through thorough review and negotiation of contractual terms and conditions.
  • Delivered cost savings to the organization by negotiating favorable pricing and terms on vendor agreements.
  • Resolved contract disputes through effective negotiation strategies, minimizing legal exposure for the company.

Call Center

SITEL Worldwide
01.2014 - 05.2016
  • Coached call center staff through challenging customer service issues.
  • Established and oversaw performance targets for call center associates.
  • Streamlined call center operations by implementing effective troubleshooting techniques.
  • Streamlined call center operations for increased efficiency and productivity.

Restaurant Waiter Partime

Lung Fung Restaurant
01.2013 - 01.2016
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

General Assistant Intern

Integrated System Technologies, Inc.
08.2013 - 12.2013
  • Maintained inventory levels, ordering supplies as needed to prevent shortages and delays in daily operations.
  • Upheld strict confidentiality standards when handling sensitive information or documents pertaining to company operations or personnel matters.
  • Facilitated the onboarding process for new employees, ensuring smooth integration into the company culture.
  • Fostered strong relationships with clients/vendors through consistent follow-up communications and timely response to inquiries.

Education

Bachelor’s Degree in International Business - Logistics

Interamerican University of Panama
Panama
04.2020

High School Diploma -

Panamerican Institute
Panama
12.2013

Skills

  • Attention to specific details
  • Excellent computer skills including Excel and Outlook
  • Leadership experience
  • Excellent communication skills
  • Excellent decision making solving problems
  • Excellent with data analysis
  • Fast learning with new task
  • Multitasking person
  • Excellent time management
  • Budget Planning

Certification

  • Swimming course – 2011.
  • Training course on how to start your own business 2013.
  • Seminar of networks and software development – 2014.
  • English Camp 2011-2012-2013.
  • Huawei Cyber Security seminar 2016-2024.
  • Huawei Professional C&Q assessment at Sales Family-Contract Management Category-Contract Fulfillment level 2.
  • Huawei Future Star Award 2019.
  • Huawei Chile business trip 2019, did a training for product manager and bring new a new job to Panama.
  • Huawei iLearning +100 courses and training with a long variety of process, passed with 100%
  • Huawei advance course excel.

Languages

Spanish
Native language
English
Advanced
C1
Chinese (Cantonese)
Beginner
A1

Timeline

Contracts Engineering

Huawei Technologies Panama
07.2016 - Current

Call Center

SITEL Worldwide
01.2014 - 05.2016

General Assistant Intern

Integrated System Technologies, Inc.
08.2013 - 12.2013

Restaurant Waiter Partime

Lung Fung Restaurant
01.2013 - 01.2016

Bachelor’s Degree in International Business - Logistics

Interamerican University of Panama

High School Diploma -

Panamerican Institute
  • Swimming course – 2011.
  • Training course on how to start your own business 2013.
  • Seminar of networks and software development – 2014.
  • English Camp 2011-2012-2013.
  • Huawei Cyber Security seminar 2016-2024.
  • Huawei Professional C&Q assessment at Sales Family-Contract Management Category-Contract Fulfillment level 2.
  • Huawei Future Star Award 2019.
  • Huawei Chile business trip 2019, did a training for product manager and bring new a new job to Panama.
  • Huawei iLearning +100 courses and training with a long variety of process, passed with 100%
  • Huawei advance course excel.
Mario Kin Pinilla Chan