Initiated in late 2017,stabilized the operation team entirely under restructuring of management team in the subsidiary. With the support of key managers in the new team, tripled the sales within 3 years and successfully developed over 10 new products to meet the expectation from R&D and Marketing. Accomplished General Manager at Biograde (Nanjing) Pty. Ltd., adept in Operations Management and Team Leadership. Spearheaded strategic initiatives, driving significant market share growth. Excelled in fostering client and vendor relationships, enhancing customer satisfaction, and leading cross-functional teams to exceed performance targets. Proven track record in boosting company efficiency and profitability through innovative strategies.
· Accountable for forming and implementing the global manufacturing strategy, ensuring the successful execution and roll out of the plan.
· Responsible for meeting product quality standards including QC and QA
· Responsible for global safety standards in conjunction with local subsidiaries
· Achievement of manufacturing efficiency objectives
· Achieve the highest levels of customer service
· Develop and implement a manufacturing continuous improvement program including implementing best practices and standardising global process and procedures
· Ensure effective asset management and operational redundancy
· Identify, appoint, and manage external toll/contract manufacturing partners
· Determine the most effective allocation of orders throughout and across the company’s global manufacturing assets and partners.
· Implement, renew, and maintain relevant certifications.
· Ensure the transfer of relevant knowhow and IP as required across business units
· Achieve cost effective production and products to ensure the company can remain competitive
· Responsible for raw material purchasing and centralisation of purchasing processes to achieve the most cost-effective COGS and products
· Collaborate with key company executives to ensure teamwork and performance across business divisions are successful
· Build and maintain relationships with customers and key stakeholders to ensure successful, manufacturing, supply and delivery SECOS Group’s products.
Monitor and report customer and competitor activities.
To provide effective leadership through:
· Developing and maintaining enduring relationships with operation teams, internal customers and suppliers.
Provide clear targets and agree on deliverables
· Ensure all activities in-house and outsourced are conducted in accordance with SECOS’ Policies and Procedures, legal and corporate requirements.
· Promote and maintain the Company’s profile in key markets as well as within Industry and Government departments.
Operations Management
Customer Relationship Management
Team Leadership
Project Management