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Associate Principal Engineer

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Highly knowledgable quality assurance afficerwith several years of experience in the banking operations.Responsible and motivated ready to learn from others and contribute to the team and make a positive impact in order to achieve organization objectives.

Accomplished professional specializing in warranty claims processing and OEM compliance. Proficient in after-sales service support, technical documentation review, and defective parts management. Expertise in ERP and warranty systems, enhancing customer satisfaction through effective training and audit readiness. Strong skills in data management, reporting, and analysis, with knowledge of ISO standards and financial forecasting.
Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.

Dynamic Warranty Administrator at Changan Auto Sales with a proven track record in claims administration and data analysis. Enhanced processing efficiency, achieving a 25% reduction in warranty processing time. Proficient in Microsoft Office and Power BI, with strong collaboration skills that foster cross-functional teamwork and drive cost-saving initiatives.

I am a dependable professional with strong background installing, maintaining and repairing systems and components. I have 10 plus years experience in customer service from lead cashier to loss prevention. I feel these experiences in combination hopefully will give you the factors to consider me for hire

Miranda Couzins

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