Shiyu(Naomi) Duan
Aspiring Product Manager
Pittsburgh,Pennysylvania
Summary
Multi-talented Production Manager experienced in diverse industrial environments. Profit-motivated collaborator with ingenuity in troubleshooting complex productivity obstacles. Creative leader with motivational supervisory methods.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Production Manager
DiDi Global (99)
Beijing, China
04.2022 - 07.2022
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
- Monitored team budgets to keep projects on task and avoid waste.
- Estimated labor requirements to support anticipated workload.
- Resolved issues quickly to maintain productivity goals.
- Standardized production procedures, job roles and quality assurance guidelines.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Product Management Intern
DiDi, Technology Innovation Group
06.2021 - 08.2021
- With the company launching a ride-hailing service for elderly users,
- Generated a better solution by extracting and analyze 3-months user behavior data,
- Conducted competitive product research and user research, ->increasing the number of completed user orders by 8% by the end of months
- Conducted systematic analysis using the 106 questionnaires collected concerning the usage condition and preference for in-vehicle voice assistant, and reported the results to the section director
- Completed 3 ToB SaaS platform product requirements documents, and went with the whole product scheduling and launch process.
User Research Analyst Intern
NIO Inc, Digital Cockpit
01.2021 - 03.2021
- Participated in the iteration of the Human-Computer interaction system built in the intelligent cockpit of electro mobiles, contributed to the iteration decision of key design functions
- Led user researches testing the usability of the interaction in navigation module, designed usability tests, conducted one-on-one interviews with more than ten internal users, and generated insightful reports for
- PMs and designers
- Participated in the pre-research of in-time safety warning in Level 3 automatic driving, was responsible for the secondary research on the human fatigue detection system and establishment of the autonomous driving scene library, promoted the progress of the project research through generating research reports weekly.
Education
Bachelor of Science - Psychology, French
The Chinese University of Hong Kong
Hong Kong SAR 05.2018 - 05.2022
Master of Human Computer Interaction - Educational Technology & Applied Learning Science
Carnegie Mellon University
Pittsburgh, PA 07.2022 - Current
Skills
User research Analysis
DJ, Snowboarding, Ukulele
I like djing in my freetime.
Timeline
Master of Human Computer Interaction - Educational Technology & Applied Learning Science
Carnegie Mellon University
07.2022 - Current
Production Manager
DiDi Global (99)
04.2022 - 07.2022
Product Management Intern
DiDi, Technology Innovation Group
06.2021 - 08.2021
User Research Analyst Intern
NIO Inc, Digital Cockpit
01.2021 - 03.2021
Bachelor of Science - Psychology, French
The Chinese University of Hong Kong
05.2018 - 05.2022
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