Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
ShuYan Wang

ShuYan Wang

Jining,SD

Summary

Dynamic English tutor at a leading tutoring institution, adept at curriculum development and student engagement. Successfully tailored lesson plans to meet diverse learning needs, enhancing language acquisition. Collaborated with peers to implement effective assessment strategies, fostering a supportive learning environment that significantly improved student outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

English Tutor

Little English English
Jining
06.2021 - 07.2023
  • Provided personalized attention to each student during lessons to enhance learning outcomes.
  • Instructed small groups in English fundamentals, fostering collaborative skill development.
  • Monitored progress and delivered additional support based on individual needs.
  • Adapted teaching methods to meet diverse learning styles and preferences.
  • Delivered constructive feedback on strengths and areas for improvement to students.
  • Assisted students in developing strategies for reading comprehension, grammar, and writing.
  • Integrated technology into lessons to promote engagement and interactive learning.

Customer Service Representative

Ge Rui Food Ingredients Company
Jining
08.2019 - 06.2021
  • Executed administrative duties, including filing paperwork, updating databases, and generating reports.
  • Delivered exceptional customer service to enhance satisfaction levels.
  • Collaborated with departments to resolve complex problems and fulfill customer needs.
  • Maintained professionalism while addressing challenging customer interactions.
  • Guided customers in product selection, ordering, billing, returns, exchanges, and technical support.
  • Responded to inquiries, providing accurate information about products and services.
  • Addressed and resolved customer complaints in a prompt and efficient manner.

Education

High School Diploma -

Malvern College Chengdu
06-2019

High School Diploma -

Malvern St James Girl's School
Malvern, UK
09-2017

Bachelor of Arts -

University Of Melbourne
Melbourne, Australia

Skills

  • Lesson planning and technology integration
  • Pronunciation coaching
  • Effective listening skills
  • Adaptable teaching methods
  • Student motivation strategies
  • Group management techniques
  • Computer proficiency and Microsoft Office
  • Bilingual instruction

Languages

English
Proficient (C2)
C2

Certification

  • IELTS 7 OVERALL

Timeline

English Tutor

Little English English
06.2021 - 07.2023

Customer Service Representative

Ge Rui Food Ingredients Company
08.2019 - 06.2021

High School Diploma -

Malvern College Chengdu

High School Diploma -

Malvern St James Girl's School

Bachelor of Arts -

University Of Melbourne

Similar Profiles

CREATE PROFILE
ShuYan Wang