SIVARAJ RAJENDRAN
Technical Manager
Wujin, Changzhou
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Regional Manager
M/s Beijing Focusight Technology Co., Ltd
02.2014 - Current
- Technical
- Key work – Training, Observation, Team Building, Installation, Maintenance, Service & Customer Coordination
- SERVICE:
- Handling Remote and On-site technical service issues
- Design & develop customized vision solutions & conduct trials at customer sites
- Complete installation of vision system, providing training & post-sales support to the customers
- Conduct inspections for quality control and assurance programs, reporting findings and recommendations
- Interfaces with manufacturing, technical service, quality, customers, and other departments in order to research problems and identify solutions related to the design of components and system
- Designing and conducting tests and after that recording, analyzing and interpreting test data
- Preparing product documentation, writing reports and giving presentations
- Excellent international track record in India, Turkey, Russia, Chile, Indonesia, Dubai, Malaysia, Argentina, Japan, Korea, Singapore & PAN China.
Senior Service Engineer
M/s Galaxy Propac Pvt. Ltd
05.2011 - 12.2013
- Installation, Maintenance, Service & Customer Coordination
- Electrical Troubleshooting, Commissioning and Maintaining of Post press machines (Automatic Die-cutting machine, Folder Gluer, Flute laminator machine, Paper Folding machine, Carton Inspection Machine, Paper Cutting machine and UV Spot coating machine)
- Regularly done the preventive maintenance and monitored the machine production & condition
- Annual maintenance contracts & Spare parts handling
- Taking care of breakdown and maintenance of machines
- Excellent knowledge of machines in the service sector, Customer coordination, motivated sales team
- Coordinating and resolving customer service issues in a manner that retains the customer and provides opportunity to additional revenue in the future
- Expand Customer base & Building relationship with key personnel (decision makers) within a customer’s site
- Team Handling:
- Technicians training & Service Schedule Management
- Coordinating and assigning Complaints to technicians on daily basis
- Organize efficient travel within agreed budgets
- Tools management
- MIS Reporting:
- Handling service data to report the Managing Director daily/weekly
- Preparation of customer database installation list/visit reports
- Generating weekly/monthly expenses report and Spares requirement
- Preparation of presentation and proposals to obtain new orders including proper review of customer
- Ensure completion of customer satisfaction reports.
Service Engineer
M/s Suba Solution Pvt. Ltd
05.2009 - 04.2011
- Job Profile – Design, Panel wiring, Commission, Maintenance & Service
- Design & Drawn Electrical diagram and Programming Logic Control (PLC) diagram for UV Curing & coating Machine
- Electrical Troubleshooting, Commissioning and Maintaining of Post printing machines (Die-cutting machine, Flute laminator machine, Paper Folding machine, Cutting machine and UV Spot coating machine, Binding, saddle, Gathering machines and etc.)
- Attending the Machine breakdowns in Circuit Faults (contactors, Relays, PCB Board, Sensor, LT&HT Transformer and Connection lines)
- Attending the problem of inverters, Drives, Ac Induction motor, Servo Motor and synchronous motor
- Reading & observing the Customer requirement diagrams and converted into Suba Solutions Standard
- Involving in the mechanical troubleshooting along with mechanical engineers
- Maintaining the documents for Maintenance Management.
Education
Six Sigma - Green Belt
11.2020 - 01.2021
Bachelor of Science - Electrical & Electronics Engineering
01.2004 - 03.2008
GPA: 8.07 out of 10.00
MBA - Operations Management
- Completed professional development in Operation Management & International business with 7.0 GPA
Skills
TECHNICAL SKILLS SETProgramming SkillsC, Assembly Language, Embedded C for 8051, Verilog, Perl, Unix Shell Scripting, HTML, MS Visual Basic 60CAD Tools: Familiar with Synopsys Prime Power and Mentor Model SimSoftware Packages: MATLAB 70, MS Office, Macromedia DreamweaverOperating Systems: Windows, Linux
Additional Information
- AWARDS/ HONORS RECEIVED , Passed with 1st Division in overall order of merit in the university, for my batch, considering marks secured in all the 8 semesters of B. Engg. (Electricals & Electronic Engineering). [2009] 1st rank in the school in Class XIIth [2005] 1st rank in the school in Class Xth [2003]
Timeline
Henry Harvin - , Six Sigma - Green Belt
11.2020 - 01.2021
Regional Manager - M/s Beijing Focusight Technology Co., Ltd
02.2014 - Current
Senior Service Engineer - M/s Galaxy Propac Pvt. Ltd
05.2011 - 12.2013
Service Engineer - M/s Suba Solution Pvt. Ltd
05.2009 - 04.2011
Annamalai University - Bachelor of Science, Electrical & Electronics Engineering
01.2004 - 03.2008
Amity University - MBA, Operations Management