SIVARAJ RAJENDRAN

Work History

M/s Beijing Focusight Technology Co., Ltd

02.2014 - Current

Technical
Key work – Training, Observation, Team Building, Installation, Maintenance, Service & Customer Coordination
SERVICE:
Handling Remote and On-site technical service issues
Design & develop customized vision solutions & conduct trials at customer sites
Complete installation of vision system, providing training & post-sales support to the customers
Conduct inspections for quality control and assurance programs, reporting findings and recommendations
Interfaces with manufacturing, technical service, quality, customers, and other departments in order to research problems and identify solutions related to the design of components and system
Designing and conducting tests and after that recording, analyzing and interpreting test data
Preparing product documentation, writing reports and giving presentations
Excellent international track record in India, Turkey, Russia, Chile, Indonesia, Dubai, Malaysia, Argentina, Japan, Korea, Singapore & PAN China.

M/s Galaxy Propac Pvt. Ltd

05.2011 - 12.2013

Installation, Maintenance, Service & Customer Coordination
Electrical Troubleshooting, Commissioning and Maintaining of Post press machines (Automatic Die-cutting machine, Folder Gluer, Flute laminator machine, Paper Folding machine, Carton Inspection Machine, Paper Cutting machine and UV Spot coating machine)
Regularly done the preventive maintenance and monitored the machine production & condition
Annual maintenance contracts & Spare parts handling
Taking care of breakdown and maintenance of machines
Excellent knowledge of machines in the service sector, Customer coordination, motivated sales team
Coordinating and resolving customer service issues in a manner that retains the customer and provides opportunity to additional revenue in the future
Expand Customer base & Building relationship with key personnel (decision makers) within a customer’s site
Team Handling:
Technicians training & Service Schedule Management
Coordinating and assigning Complaints to technicians on daily basis
Organize efficient travel within agreed budgets
Tools management
MIS Reporting:
Handling service data to report the Managing Director daily/weekly
Preparation of customer database installation list/visit reports
Generating weekly/monthly expenses report and Spares requirement
Preparation of presentation and proposals to obtain new orders including proper review of customer
Ensure completion of customer satisfaction reports.

M/s Suba Solution Pvt. Ltd

05.2009 - 04.2011

Job Profile – Design, Panel wiring, Commission, Maintenance & Service
Design & Drawn Electrical diagram and Programming Logic Control (PLC) diagram for UV Curing & coating Machine
Electrical Troubleshooting, Commissioning and Maintaining of Post printing machines (Die-cutting machine, Flute laminator machine, Paper Folding machine, Cutting machine and UV Spot coating machine, Binding, saddle, Gathering machines and etc.)
Attending the Machine breakdowns in Circuit Faults (contactors, Relays, PCB Board, Sensor, LT&HT Transformer and Connection lines)
Attending the problem of inverters, Drives, Ac Induction motor, Servo Motor and synchronous motor
Reading & observing the Customer requirement diagrams and converted into Suba Solutions Standard
Involving in the mechanical troubleshooting along with mechanical engineers
Maintaining the documents for Maintenance Management.