Zhen Angel Xu
Seattle,WA
Summary
Self-motivated quality assurance testing professional offering exceptional oral and written communication skills. Successful at prioritizing and managing multiple projects. Looking for Quality Assurance Analyst positions.
Overview
10
10
years of professional experience
Work History
Graduate Program Assistant
Seattle University
Seattle, United States
06.2017 - 06.2019
- Managed 6 different institutional softwares and communicated with external software development teams in fixing issues and conducting trainings
- Promoted 5 major graduate programs by organizing multiple events, helped achieving department admission goals and increase program awarenesses worldwide
- Ensured high quality customer experience by consulting with prospective students via appointments and by responding over 100 inquiries weekly
- Operated Customer Relation Management (CRM) softwares such as Salesforce and Slate to retain prospective students pool
- Tested the new institutional survey tool and conduct user trainings
Software Testing Specialist
Hangzhou Ruichuang Technology Co.Ltd
Hangzhou, China
01.2013 - 01.2016
- Reviewed projects requirements to design test plans and test cases for mobile applications, uncovered bugs and managed test implementing Testrails and Jira, solved applications issues within desired timelines
- Wrote and optimized test cases to maximize success of manual software testing on different systems including Android and IOS
- Conducted black-box testing on both functional and non-functional requirements
- Effectively interacted with development and marketing departments regarding software defects and caches issues, working closely to develop innovative solutions
Product Specialist
Ruichuang Technology Co.Ltd
Hangzhou, China
06.2009 - 09.2009
- Participated in the development and test of a image processing application
- Collaborated with the development team in determining the features and tested them using Jira
- Displayed and demonstrated the application to major customers in the East China region.Portrayed positive company presence and customer training by interacting with 20+ customers weekly
- Responded to customers' inquiries and problems regarding development process, pricing, and product questions utilizing efficient and professional communication skills
Education
MBA - Business Administration And Management
Seattle University
Seattle, WA01.2020
Master of Science - Human Resources And Labor Relations
University of Wisconsin-Milwaukee
Milwaukee05.2012
Bachelor of Arts - Journalism
Southwest University of Political Science And Law
Chongqing 06.2010
Skills
- Testing plans
- Software testing
- Group presentations
- Project management
- Data collection and analysis
Timeline
Graduate Program Assistant
Seattle University
06.2017 - 06.2019
Software Testing Specialist
Hangzhou Ruichuang Technology Co.Ltd
01.2013 - 01.2016
Product Specialist
Ruichuang Technology Co.Ltd
06.2009 - 09.2009
MBA - Business Administration And Management
Seattle University
Master of Science - Human Resources And Labor Relations
University of Wisconsin-Milwaukee
Bachelor of Arts - Journalism
Southwest University of Political Science And Law
Similar Profiles
Monique SaderMonique Sader
DNP- Primary Care Tract Nursing Student at Seattle UniversityDNP- Primary Care Tract Nursing Student at Seattle University
Luz ThunderLuz Thunder
Intramural Sports Manager at Seattle UniversityIntramural Sports Manager at Seattle University
Jackson FinnJackson Finn
Social Media Marketing Intern at Seattle UniversitySocial Media Marketing Intern at Seattle University