Zhu Kiana
Hong Kong
Summary
- Well-versed in various banking products and procedures.
- Strong understanding of regulatory compliance.
- Possessed deep understanding of credit analysis, Offers great time management and task prioritization skills.
- Experienced Budget Management Analyst skilled in budget review, reporting and improvement.
- Encouraging manager and analytical problem-solver with talents for team leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Deputy Director of Strategic Analysis
OneConnect Smart Technology Co.,Ltd.
01.2022 - 12.2023
- prepared departmental budget, monitored and reviewed actual spending against approved budgets to identify variances and recommend corrective actions when needed.
- Performed month-end account analysis, analyzed revenues, expenditures, and cash management,implemented continuous improvements to the budgeting process.
- Delivered and analyzed financial data outcomes to Department head and internal staff to drive continuous improvement and client engagement.
- Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
- Participated in risk assessment analysis for new and existing project.
Director of Banking Corporate Relationship Dep
MUFG Bank Shenzhen Branch
01.2019 - 12.2021
- Assisted in sales and marketing strategies to foster achievement of profit goals.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Corporate Banking Relationship Manger
MUFG Bank,Shenzhen Branch
04.2008 - 12.2018
- managed over 100 existing Japanese corporate clients located in Guangdong area, offer personalized support for different needs,Strengthen relationships by providing exceptional service and timely support.
- Reviewed information in customer accounts and made recommendations for new products and services.
- Assisted clients in developing strategic plans for capital investing,financial solutions.
- Processed various transactions with accuracy and according to bank standards and legal requirements.
- Organized client meetings and presentations, showcasing the bank's expertise in various industries.
- Enhanced internal processes for greater efficiency in managing client relationships, streamlining operations and improving overall performance metrics.
Corporate Banking Relationship Trainee
MUFG Bank
09.2013 - 10.2014
- Participated in on-the-job training, working closely with supervisors and coworkers to improve understanding of Japanese domestic financial products and processes, marketing techniques, and industry information.
- Assisted in maintaining relationship with Chinese company in Japan to enhance profit chance.
Education
Bachelor of Arts - Japanese
Xi'an International Studies University
Xi'an, China07.2008
Skills
- Banking operations knowledge
- Financial transactions expertise
- Financial analysis aptitude
- Bank Product Marketing
- LoanMaster Loan Servicing
- Customer Relations
- Budget Planning
- Cost Management
- Data Analysis
Languages
Chinese (Mandarin)
Native language
Japanese
Proficient
C2
English
Intermediate
B1
Timeline
Deputy Director of Strategic Analysis
OneConnect Smart Technology Co.,Ltd.
01.2022 - 12.2023
Director of Banking Corporate Relationship Dep
MUFG Bank Shenzhen Branch
01.2019 - 12.2021
Corporate Banking Relationship Trainee
MUFG Bank
09.2013 - 10.2014
Corporate Banking Relationship Manger
MUFG Bank,Shenzhen Branch
04.2008 - 12.2018
Bachelor of Arts - Japanese
Xi'an International Studies University